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PC link Problem

1210 Views 2 Replies Latest reply: 2020-10-11 22:59:53


  •   Level 1   
    (5) points
    Ahmed
    2019-10-20 13:37:44
     PC link shows "No scan tool connected!", however, the MD808 pro is connected and recognized in Maxi PC Suite  
    Reply

  •   Level 7   
    (1593) points
    promaster

    2019-10-21 03:03:19 (Reply to:Ahmed)

     Are you trying to print data or what?

    The Print Data function allows printing out DTC data recorded by the service tool by connecting the scan tool to a Windows-based PC or laptop with the USB cable supplied.
    1.Download the Maxi PC Suite from www.autel.com and install.
    2.Connect the scanner to computer with the USB cable supplied.
    3.Run Autel Printer software on computer.
    4.Select Play back function in Main Screen of the tool. In data menu screen, use the UP/DOWN scroll button to select the data you want to print. Wait for the reviewing window to display, and then select Print
    Reply

  •   Level 2   
    (12) points
    Soultone

    2020-10-11 22:59:53 (Reply to:Ahmed)

     I had the same issue. This is how it started working for me (I have the ML629).
    Need to state the obvious:
    You must install the MaxiSuite software for your computer (Win, Mac, etc.)
    I have already ran an OBD-II scan on my vehicle and saved the codes.

    Steps:
    1. Connect the device (mine is ML629) to the computer using the USB cable provided.
    2. Device is powered by USB
    3. On the Device, navigate to Playback and press OK button.
    4. Select the data you want to Review (Press OK button)
    5. Select the code you want to view/print and press OK button.
    6. AT THIS POINT, start you PC Link program on your computer.

    It takes about 2-3 seconds and then you should see the message change from "No scan tool connected!" to "The scan tool already connected!"

    Actually, once you navigate from the Main screen and into Playback is when it recognizes the device plugged in. You can see this by navigating in and out of the Playback menu and the PC Link screen will change the message back and forth.

    I hope this helps.
    Reply
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